The Lead Consultant serves as the lead subject matter expert for data management solutions, including backup and replication technologies. In some instances, the Lead Consultant can be assigned the role of overall engagement manager. The Lead Consultant will contribute to the success of the practice area through personal billable utilization, service delivery compliance, continued growth and knowledge in data backup, restoration and replication technologies, and outstanding customer satisfaction.

The Lead Consultant will also support the development and maintenance of professional service offerings, such as data backup and recovery assessments and/or data replication designs, and support the practice’s thought leadership initiatives (e.g., lead or participate in knowledge teams; develop white papers; etc.).

Responsibilities include:

1. demonstrate an exceptional knowledge of data centre infrastructure standards, design and practices
2. demonstrating an exceptional understanding of data backup and replication technologies, concepts and practices
3. performing all engagements with the highest degree of professionalism, customer service and quality
4. meeting and exceeding billable utilization targets
5. adhering to and enhancing service methodologies and best practices that result in high customer satisfaction and a reference friendly client base
6. cultivating additional opportunities within the account that result in add-on sales

Qualifications:

Please visit this page to see the full list of qualifications required.

Working Conditions:

Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

To apply, please contact us at info@nextstepsystems.com